1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number when you sign up for training, newsletters, or contact us.
• Health-related information: optional details you choose to provide related to your diabetes, lifestyle, or nutrition in coaching forms or during consultations. Providing health information is voluntary — do not send highly sensitive medical details unless requested/securely submitted.
• Technical & usage data: IP address, browser type, pages visited, referral URLs, device information, and cookies.
• Payment & billing data: information necessary to process payments (if you purchase a paid program). Payment details are processed by third-party payment processors — we do not store full payment card numbers on our servers.

2. How We Use Your Information

• To provide, operate, and maintain our website and services (including free training and coaching).
• To communicate with you, respond to inquiries, and send service-related notices (e.g., confirmations, updates).
• To personalize content and improve our services, marketing, and user experience.
• To process payments, manage orders, and prevent fraud.
• To comply with legal obligations and enforce our terms.

3. Cookies, Tracking & Analytics

We use cookies and similar technologies to collect technical data and improve your experience. Cookies help us remember preferences, understand site usage, and show relevant content. You can control cookies via your browser settings; however, disabling cookies may affect site functionality.

Third-party services (for example, analytics or advertising partners) may also use cookies and tracking technologies. We recommend reviewing their privacy policies for details.

4. Third-Party Services & Links

We may share data with trusted third parties who provide services on our behalf (hosting, email delivery, analytics, payment processing). These providers are contractually required to protect your information. Our site may include links to third-party websites. We are not responsible for the privacy practices of those websites.

5. Health Information — Special Considerations

Because our programs relate to health and diabetes management, you may voluntarily share health information when you enroll or consult. We treat such information sensitively and only use it to provide coaching or as otherwise permitted by you. If you prefer, avoid sharing extremely sensitive details via insecure channels (email). We may request explicit consent for specific uses of health data.

6. How We Protect Your Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100% secure. If a data breach affecting your information occurs, we will comply with applicable legal obligations to notify you where required.

7. Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will delete or anonymize your personal information except where retention is required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have rights to access, correct, update, export, or delete the personal data we hold about you. You may also have rights to restrict or object to certain processing and to receive a copy of your data in a machine-readable format. To exercise these rights, contact us using the information below.

9. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, please contact us to request removal.

10. International Transfers

We may process and store information on servers located in different countries. When personal data is transferred internationally, we take steps to ensure it is afforded a similar level of protection as required in the originating jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page and update the "Last updated" date above. Major changes will be communicated by email or prominent notice on our website.

12. Contact Us

If you have questions, requests, or concerns about this policy or your personal data, please contact:

For legal requests, please include sufficient detail to help us identify the information and the requestor.

Thank you for trusting Sugar Health with your information. Our mission is to help people live freely while managing and reversing diabetes through evidence-based, natural, and holistic practices. :contentReference[oaicite:2]{index=2}

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